777real Privacy Policy — Our Commitment to Protecting Your Data

777real.biz (referred to herein as "777real", "we", or "the platform") is a trusted online gaming and Sports Betting platform for players in Bangladesh. We are fully committed to transparency in how we collect, store, and use your personal data — and this Privacy Policy is a reflection of that commitment.

This Privacy Policy applies to 777real's website, mobile app, and all other digital services. By creating an account or using any of our services, you are considered to have accepted all terms of this policy.

We strive to comply with international data protection regulations, including GDPR, and place the highest priority on protecting the data of our Bangladeshi users. This policy is written in plain language so every member can understand it with ease.

777real only collects information necessary to provide our services — we never ask for anything beyond that. Below is a full breakdown of what we collect.

• Voluntarily provided information: You provide information directly when you register, participate in promotions, or contact support.
• Automatic Data: Usage patterns on the platform are collected through cookies, log files, and tracking technologies.
• From Third Parties: Verification data received from identity verification agencies or payment processors.

Collected data is used solely for specified and legitimate purposes. No data is used beyond its intended purpose. Details are provided below.

• Account Management: Your name, email, and phone number are used to create, verify, and manage your account.
• Payment Processing: Financial information is required to process deposit and withdrawal requests accurately.
• Customer Support: Your account information is used to resolve issues quickly and effectively.
• Fraud Prevention: Technical data is used to detect suspicious activity and maintain platform security.
• Personalized Experience: Your gaming data is analyzed to show game recommendations and offers tailored to your preferences.
• Marketing Communications: With your consent, updates on new offers and promotions will be sent via email or SMS. You can unsubscribe at any time.
• Legal Obligations: Data is retained and provided as required by regulatory authorities.
• Service Improvement: User behavior is analyzed to improve the quality of the platform.

777real shares your personal data only in limited, specific circumstances. Your information is never sold or leased for advertising purposes.

• Payment Partners: Necessary information is shared with mobile banking providers such as Mobile Pay, Nagad, and Rocket to process transactions. They operate under their own privacy policies.
• Identity Verification Provider: During the KYC process, information is shared with approved verification agencies to confirm your identity.
• Law Enforcement: Information may be disclosed to government authorities when required by court order or a valid legal obligation.
• Anti-Money Laundering Network: Anonymized data may be shared with industry-level organizations to combat cybercrime and fraud.
• Business Restructuring: In the event of a company merger or sale, users will be notified in advance and this policy will remain in effect.

777real follows industry-leading technology and practices to keep your data secure. Our security infrastructure is regularly reviewed and upgraded.

• SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit SSL encryption. Look for the padlock icon in your browser's address bar to confirm.
• Two-Factor Authentication (2FA): Enable mobile OTP verification alongside your password when logging in — it adds an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected by enterprise-grade firewalls and DDoS mitigation systems.
• Regular Security Audits: Regular penetration testing and vulnerability assessments are conducted by external specialist teams.
• Staff Training: All 777real staff receive regular data protection training and are bound by confidentiality agreements.
• Data Breach Notification: In the event of a data breach, affected users will be notified within 72 hours.

Cookies are small files that a website stores in your browser. 777real uses cookies to enhance your experience and ensure the platform functions properly.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

777real respects your data rights. You have clear, recognized rights over your personal information — rights we are fully committed to upholding.

777real does not retain data beyond what is necessary. Retention periods are determined based on the type of information.

• Account Information: Retained while your account is active and for up to 5 years after closure due to legal obligations.
• Financial Transaction Information: Retained for a minimum of 5 years in compliance with anti-money laundering laws.
• KYC Documents: Retained for up to 5 years after account closure.
• Gaming History: Retained for 3 years to account for potential dispute resolution.
• Support Contact: Retained for up to 2 years after the issue is resolved.
• Marketing Consent Data: Retained for 3 years after unsubscription as proof of consent.

Once the designated retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you.

777real strictly prohibits registration and gaming by anyone under the age of 18. Data from minors is never collected, and if received inadvertently, it is deleted immediately.

• Age Verification: Age is verified at registration using date of birth and national ID.
• Parental Advisory: If a minor is suspected of using the platform, immediate action will be taken.
• Data Deletion: Any data from minors collected inadvertently is permanently deleted within 24 hours.

777real may update this privacy policy from time to time. Changes may be made in response to new legal requirements, business developments, or user feedback.

• Advance Notice: For significant changes, you will be notified at your registered email at least 14 days before the changes take effect.
• On-Page Notification: After any update, the "Last Updated" date at the top of this page will be revised accordingly.
• Consent: Continued use of the platform after receiving notice of changes will be considered acceptance of the updated policy.
• Previous Versions: To request a previous version, contact us at support@777real.biz.

For any questions, requests, or complaints regarding our privacy policy, please reach out to our dedicated privacy team.

• Email: support@777real.biz
• Live Chat: Chat icon at the bottom-right of the website — available 24/7
• Response Time: 24 hours for general inquiries, 30 days for formal requests
• Language: Support available in both Bangla and English

For more information, visit our FAQ Page, Terms & Conditions or Responsible Gaming View the page.